In Answer to Your Query by Naomi Lazard

In Answer to Your Query

by Naomi Lazard

We are sorry to inform you

the item you ordered

is no longer being produced.

It has not gone out of style

nor have people lost interest in it.

In fact, it has become

one of our most desired products.

Its popularity is still growing.

Orders for it come in

at an ever increasing rate.

However, a top-level decision

has caused this product

to be discontinued forever.

Instead of the item you ordered

we are sending you something else.

It is not the same thing,

nor is it a reasonable facsimile.

It is what we have in stock,

the very best we can offer.

If you are not happy

with this substitution

let us know as soon as possible.

                        As you can imagine

we already have quite an accumulation

of letters such as the one

you may or may not write.

To be totally fair

We respond to these complaints

as they come in.

Yours will be filed accordingly,

answered in its turn.