An Insight

My take is that like many promising government pilot programs, it works decently well when you have a top-notch evangelist supported by a team of gung-ho acolytes, and less well when you try to make it work with ordinary people who just want to do their job and go home. https://t.co/zy9pBx3J6E

— Megan McArdle (@asymmetricinfo) July 16, 2021