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From Downs' paper.
American public attention rarely remains sharply focused upon any one domestic issue for very long--even if it involves a continuing problem of crucial importance to society. Instead, a systematic "issue-attention cycle" seems strongly to influence public attitudes and behavior concerning most key domestic problems. Each of these problems suddenly leaps into prominence, remains there for a short time, and then though still largely unresolved--gradually fades from the center of public attention. A study of the way this cycle operates provides insights into how long public attention is likely to remain sufficiently focused upon any given issue to generate enough political pressure to cause effective change.You can also see this in Gallup's most important problems surveying. Economic conditions are a perennial concern for most the population. Other than that, everything else ebbs and flows over the years with many issues that were heavily touted in the past, now lagging far down on the list of public concerns.
The shaping of American attitudes toward improving the quality of our environment provides both an example and a potential test of this "issue-attention cycle." In the past few years, there has been a remarkably widespread upsurge of interest in the quality of our environment. This change in public attitudes has been much faster than any changes in the environment itself. What has caused this shift in public attention? Why did this issue suddenly assume so high a priority among our domestic concerns? And how long will the American public sustain high-intensity interest in ecological matters? I believe that answers to these questions can be derived from analyzing the "issue-attention cycle."
The dynamics of the "issue-attention cycle"
Public perception of most "crises" in American domestic life does not reflect changes in real conditions as much as it reflects the operation of a systematic cycle of heightening public interest and then increasing boredom with major issues. This "issue-attention cycle" is rooted both in the nature of certain domestic problems and in the way major communications media interact with the public. The cycle itself has five stages, which may vary in duration depending upon the particular issue involved, but which almost always occur in the following sequence:
1. The pre-problem stage. This prevails when some highly undesirable social condition exists but has not yet captured much public attention, even though some experts or interest groups may already be alarmed by it. Usually, objective conditions regarding the problem are far worse during the pre-problem stage than they are by the time the public becomes interested in it. For example, this was true of racism, poverty, and malnutrition in the United States.
2. Alarmed discovery and euphoric enthusiasm. As a result of some dramatic series of events (like the ghetto riots in 1965 to 1967), or for other reasons, the public suddenly becomes both aware of and alarmed about the evils of a particular problem. This alarmed discovery is invariably accompanied by euphoric enthusiasm about society's ability to "solve this problem" or "do something effective" within a relatively short time. The combination of alarm and confidence results in part from the strong public pressure in America for political leaders to claim that every problem can be "solved." This outlook is rooted in the great American tradition of optimistically viewing most obstacles to social progress as external to the structure of society itself. The implication is that every obstacle can be eliminated and every problem solved without any fundamental reordering of society itself, if only we devote sufficient effort to it. In older and perhaps wiser cultures, there is an underlying sense of irony or even pessimism which springs from a widespread and often confirmed belief that many problems cannot be "solved" at all in any complete sense. Only recently has this more pessimistic view begun to develop in our culture.
3. Realizing the cost of significant progress. The third stage consists of a gradually spreading realization that the cost of "solving" the problem is very high indeed. Really doing so would not only take a great deal of money but would also require major sacrifices by large groups in the population. The public thus begins to realize that part of the problem results from arrangements that are providing significant benefits to someone--often to millions. For example, traffic congestion and a great deal of smog are caused by increasing automobile usage. Yet this also enhances the mobility of millions of Americans who continue to purchase more vehicles to obtain these advantages.
In certain cases, technological progress can eliminate some of the undesirable results of a problem without causing any major restructuring of society or any loss of present benefits by others (except for higher money costs). In the optimistic American tradition, such a technological solution is initially assumed to be possible in the case of nearly every problem. Our most pressing social problems, however, usually involve either deliberate or unconscious exploitation of one group in society by another, or the prevention of one group from enjoying something that others want to keep for themselves. For example, most upper-middle-class whites value geographic separation from poor people and blacks. Hence any equality of access to the advantages of suburban living for the poor and for blacks cannot be achieved without some sacrifice by middle-class whites of the "benefits" of separation. The increasing recognition that there is this type of relationship between the problem and its "solution" constitutes a key part of the third stage.
4. Gradual decline of intense public interest. The previous stage becomes almost imperceptibly transformed into the fourth stage: a gradual decline in the intensity of public interest in the problem. As more and more people realize how difficult, and how costly to themselves, a solution to the problem would be, three reactions set in. Some people just get discouraged. Others feel positively threatened by thinking about the problem; so they suppress such thoughts. Still others become bored by the issue. Most people experience some combination of these feelings. Consequently, public desire to keep attention focused on the issue wanes. And by this time, some other issue is usually entering Stage Two; so it exerts a more novel and thus more powerful claim upon public attention.
5. The post-problem stage. In the final stage, an issue that has been replaced at the center of public concern moves into a prolonged limbcr--a twilight realm of lesser attention or spasmodic recurrences of interest. However, the issue now has a different relation to public attention than that which prevailed in the "pre-problem" stage. For one thing, during the time that interest was sharply focused on this problem, new institutions, programs, and policies may have been created to help solve it. These entities almost always persist and often have some impact even after public attention has shifted elsewhere. For example, during the early stages of the "War on Poverty," the Office of Economic Opportunity (OEO) was established, and it initiated many new programs. Although poverty has now faded as a central public issue, OEO still exists. Moreover, many of its programs have experienced significant success, even though funded at a far lower level than would be necessary to reduce poverty decisively.
Any major problem that once was elevated to national prominence may sporadically recapture public interest; or important aspects of it may become attached to some other problem that subsequently dominates center stage. Therefore, problems that have gone through the cycle almost always receive a higher average level of attention, public effort, and general concern than those still in the pre-discovery stage.
Which problems are likely to go through the cycle?
Not all major social problems go through this "issue-attention cycle." Those which do generally possess to some degree three specific characteristics. First, the majority of persons in society are not suffering from the problem nearly as much as some minority (a numerical minority, not necessarily an ethnic one). This is true of many pressing social problems in America today--poverty, racism, poor public transportation, low-quality education, crime, drug addiction, and unemployment, among others. The number of persons suffering from each of these ills is very large absolutely--in the millions. But the numbers are small relatively--usually less than 15 per cent of the entire population. Therefore, most people do not suffer directly enough from such problems to keep their attention riveted on them.
Second, the sufferings caused by the problem are generated by social arrangements that provide significant benefits to a majority or a powerful minority of the population. For example, Americans who own cars--plus the powerful automobile and highway lobbies--receive short-run benefits from the prohibition of using motor-fuel tax revenues for financing public transportation systems, even though such systems are desperately needed by the urban poor.
Third, the problem has no intrinsically exciting qualities---or no longer has them. When big-city racial riots were being shown nightly on the nation's television screens, public attention naturally focused upon their causes and consequences. But when they ceased (or at least the media stopped reporting them so intensively), public interest in the problems related to them declined sharply.
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