The world in which we live is very nearly incomprehensible to most of us

From Informing Ourselves to Death by Neil Postman.

This was written 26 years ago in 1990, just before the global adoption of the internet. Some of it reads in a dated fashion and I think some of Postman's argument comes across as nannying ludditism. However, I think there is merit to the core of his argument and some of it is even more pertinent today than at the time.

Now, I think I can begin to get at this by telling you of a small experiment I have been conducting, on and off, for the past several years. There are some people who describe the experiment as an exercise in deceit and exploitation but I will rely on your sense of humor to pull me through.

Here's how it works: It is best done in the morning when I see a colleague who appears not to be in possession of a copy of {The New York Times}. "Did you read The Times this morning?," I ask. If the colleague says yes, there is no experiment that day. But if the answer is no, the experiment can proceed. "You ought to look at Page 23," I say. "There's a fascinating article about a study done at Harvard University." "Really? What's it about?" is the usual reply. My choices at this point are limited only by my imagination. But I might say something like this: "Well, they did this study to find out what foods are best to eat for losing weight, and it turns out that a normal diet supplemented by chocolate eclairs, eaten six times a day, is the best approach. It seems that there's some special nutrient in the eclairs - encomial dioxin - that actually uses up calories at an incredible rate."

Another possibility, which I like to use with colleagues who are known to be health conscious is this one: "I think you'll want to know about this," I say. "The neuro-physiologists at the University of Stuttgart have uncovered a connection between jogging and reduced intelligence. They tested more than 1200 people over a period of five years, and found that as the number of hours people jogged increased, there was a corresponding decrease in their intelligence. They don't know exactly why but there it is."

I'm sure, by now, you understand what my role is in the experiment: to report something that is quite ridiculous - one might say, beyond belief. Let me tell you, then, some of my results: Unless this is the second or third time I've tried this on the same person, most people will believe or at least not disbelieve what I have told them. Sometimes they say: "Really? Is that possible?" Sometimes they do a double-take, and reply, "Where'd you say that study was done?" And sometimes they say, "You know, I've heard something like that."

Now, there are several conclusions that might be drawn from these results, one of which was expressed by H. L. Mencken fifty years ago when he said, there is no idea so stupid that you can't find a professor who will believe it. This is more of an accusation than an explanation but in any case I have tried this experiment on non-professors and get roughly the same results. Another possible conclusion is one expressed by George Orwell - also about 50 years ago - when he remarked that the average person today is about as naive as was the average person in the Middle Ages. In the Middle Ages people believed in the authority of their religion, no matter what. Today, we believe in the authority of our science, no matter what.

But I think there is still another and more important conclusion to be drawn, related to Orwell's point but rather off at a right angle to it. I am referring to the fact that the world in which we live is very nearly incomprehensible to most of us. There is almost no fact - whether actual or imagined - that will surprise us for very long, since we have no comprehensive and consistent picture of the world which would make the fact appear as an unacceptable contradiction. We believe because there is no reason not to believe. No social, political, historical, metaphysical, logical or spiritual reason. We live in a world that, for the most part, makes no sense to us. Not even technical sense. I don't mean to try my experiment on this audience, especially after having told you about it, but if I informed you that the seats you are presently occupying were actually made by a special process which uses the skin of a Bismark herring, on what grounds would you dispute me? For all you know - indeed, for all I know - the skin of a Bismark herring could have made the seats on which you sit. And if I could get an industrial chemist to confirm this fact by describing some incomprehensible process by which it was done, you would probably tell someone tomorrow that you spent the evening sitting on a Bismark herring.

Perhaps I can get a bit closer to the point I wish to make with an analogy: If you opened a brand-new deck of cards, and started turning the cards over, one by one, you would have a pretty good idea of what their order is. After you had gone from the ace of spades through the nine of spades, you would expect a ten of spades to come up next. And if a three of diamonds showed up instead, you would be surprised and wonder what kind of deck of cards this is. But if I gave you a deck that had been shuffled twenty times, and then asked you to turn the cards over, you would not expect any card in particular - a three of diamonds would be just as likely as a ten of spades. Having no basis for assuming a given order, you would have no reason to react with disbelief or even surprise to whatever card turns up.

The point is that, in a world without spiritual or intellectual order, nothing is unbelievable; nothing is predictable, and therefore, nothing comes as a particular surprise.

[snip]

The situation we are presently in is much different. And I should say, sadder and more confusing and certainly more mysterious. It is rather like the shuffled deck of cards I referred to. There is no consistent, integrated conception of the world which serves as the foundation on which our edifice of belief rests. And therefore, in a sense, we are more naive than those of the Middle Ages, and more frightened, for we can be made to believe almost anything. The skin of a Bismark herring makes about as much sense as a vinyl alloy or encomial dioxin.


[snip]

And something else, which once was our friend, turned against us, as well. I refer to information. There was a time when information was a resource that helped human beings to solve specific and urgent problems of their environment. It is true enough that in the Middle Ages, there was a scarcity of information but its very scarcity made it both important and usable. This began to change, as everyone knows, in the late 15th century when a goldsmith named Gutenberg, from Mainz, converted an old wine press into a printing machine, and in so doing, created what we now call an information explosion.

[snip]

The tie between information and action has been severed. Information is now a commodity that can be bought and sold, or used as a form of entertainment, or worn like a garment to enhance one's status. It comes indiscriminately, directed at no one in particular, disconnected from usefulness; we are glutted with information, drowning in information, have no control over it, don't know what to do with it.

[snip]

Now, into this situation comes the computer. The computer, as we know, has a quality of universality, not only because its uses are almost infinitely various but also because computers are commonly integrated into the structure of other machines. Therefore it would be fatuous of me to warn against every conceivable use of a computer. But there is no denying that the most prominent uses of computers have to do with information. When people talk about "information sciences," they are talking about computers - how to store information, how to retrieve information, how to organize information. The computer is an answer to the questions, how can I get more information, faster, and in a more usable form? These would appear to be reasonable questions.

[snip]

The message is that through more and more information, more conveniently packaged, more swiftly delivered, we will find solutions to our problems. And so all the brilliant young men and women, believing this, create ingenious things for the computer to do, hoping that in this way, we will become wiser and more decent and more noble. And who can blame them? By becoming masters of this wondrous technology, they will acquire prestige and power and some will even become famous. In a world populated by people who believe that through more and more information, paradise is attainable, the computer scientist is king. But I maintain that all of this is a monumental and dangerous waste of human talent and energy. Imagine what might be accomplished if this talent and energy were turned to philosophy, to theology, to the arts, to imaginative literature or to education? Who knows what we could learn from such people - perhaps why there are wars, and hunger, and homelessness and mental illness and anger.

As things stand now, the geniuses of computer technology will give us Star Wars, and tell us that is the answer to nuclear war. They will give us artificial intelligence, and tell us that this is the way to self-knowledge. They will give us instantaneous global communication, and tell us this is the way to mutual understanding. They will give us Virtual Reality and tell us this is the answer to spiritual poverty. But that is only the way of the technician, the fact-mongerer, the information junkie, and the technological idiot.

Here is what Henry David Thoreau told us: "All our inventions are but improved means to an unimproved end." Here is what Goethe told us:
"One should, each day, try to hear a little song, read a good poem, see a fine picture, and, if it is possible, speak a few reasonable words." And here is what Socrates told us: "The unexamined life is not worth living." And here is what the prophet Micah told us: "What does the Lord require of thee but to do justly, and to love mercy and to walk humbly with thy God?" And I can tell you - if I had the time (although you all know it well enough) - what Confucius, Isaiah, Jesus, Mohammed, the Buddha, Spinoza and Shakespeare told us. It is all the same: There is no escaping from ourselves. The human dilemma is as it has always been, and we solve nothing fundamental by cloaking ourselves in technological glory.

It is not clear to me that philosophy, theology, the arts, imaginative literature and education are an alternative, and as Postman implies, a better path to glory. But I do think that Postman makes a strong argument that information out of context is no real panacea either.