Friday, September 20, 2013

Constrained by complexity

Various quotes from economist Edgar R. Fiedler
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
TQM, Continuous Improvement and Process Reengineering are all valuable tools; indispensable in the modern competitive economy in fact. But they are constrained by complexity. Mechanistic causal density is usually exacerbated by chaotic interdependent relationships.

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